Privacy Policy

December 19, 2024

Welcome to Semantc (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.semantc.com (“Site”) and use our services (“Services”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you provide to us voluntarily when you:

• Register an Account: When you create an account, we may collect your name, email address, phone number, and other contact details.

• Use Our Services: Information necessary to provide our AI solutions, such as business data, preferences, and usage patterns.

• Contact Us: When you reach out to us for support or inquiries, we may collect your contact information and the content of your communication.

1.2 Non-Personal Information

We may collect non-identifiable information that does not directly reveal your identity, such as:

• Usage Data: Information about how you interact with our Site and Services, including pages visited, time spent, and actions taken.

• Technical Data: Information about your device, browser, IP address, operating system, and internet service provider.

• Analytics Data: Data collected through analytics tools to help us understand user behavior and improve our Services.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide and Maintain Services: Deliver our AI solutions, respond to your requests, and manage your account.

• Improve Our Services: Analyze usage data to enhance our offerings, troubleshoot issues, and optimize user experience.

• Communicate with You: Send updates, newsletters, marketing materials, and respond to your inquiries.

• Personalize Your Experience: Tailor content and recommendations based on your preferences and interactions.

• Ensure Security: Monitor and protect against unauthorized access, data breaches, and other security threats.

• Comply with Legal Obligations: Adhere to applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as hosting, data analysis, payment processing, and customer support.

3.2 For Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

3.3 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3.5 Protecting Rights and Safety

We may disclose your information to protect the rights, property, or safety of SEMANTC, our users, or others. This includes enforcing our Terms of Service and Privacy Policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You can request access to the personal information we hold about you and receive a copy of it in a structured, machine-readable format.

6.2 Correction

You can request that we correct any inaccurate or incomplete personal information we hold about you.

6.3 Deletion

You can request that we delete your personal information, subject to certain exceptions.

6.4 Objection and Restriction

You can object to or request the restriction of processing your personal information under certain circumstances.

6.5 Withdrawal of Consent

If you have provided consent for any processing activities, you can withdraw your consent at any time.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us using the contact details provided in Section 13.

7. Children’s Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our Site and Services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

9. Third-Party Links

Our Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site and Services after the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@semantc.com.